President & CEO

Posted: 09/17/2023

Mission Statement:
The purpose of the Waukee Area Chamber of Commerce is as follows:
1. To promote the growth, prosperity and enhance the quality of life in Waukee and vicinity.
2. To contribute to and to aid in the development of Commercial, Industrial, Residential, Civic and Cultural interests of Waukee and education thereof.
3. To secure unified and concerted action in, and to give proper direction to, movements of a general commercial or civic nature.
4. To support and promote such other activities for an improved quality of life in Waukee to the benefit and profit of business and residents alike.

Core Values:
The Board of Directors have adopted the following core values for the Waukee Area Chamber of Commerce:
1. Represent and advocate for our members and community
2. Driven for growth and development
3. Professional and collaborative
4. Strategically relevant to our members

About Us: The Waukee Area Chamber of Commerce is a dynamic organization committed to promoting the growth and development of local businesses. We are seeking a motivated and visionary leader to serve as our President & CEO, responsible for steering the chamber toward continued success.

Objective: The President & CEO is responsible for successfully directing and coordinating all activities in the Chamber to foster the growth and development of Chamber businesses.

Primary Responsibilities:
1. Champion Core Values: Reflect the core values of The Waukee Area Chamber of Commerce.
2. Strategic Planning: Assist the Board in developing and managing the annual operational plan and budget to achieve the organization's goals.
3. Financial Management: Achieve the annual operational plan’s revenues, gross profit, profitability, and other operational goals by specified milestones.
4. Departmental Leadership: Provide leadership and management oversight to all departments, including finance, staffing, human resources, member services, and sales, to enhance operational efficiency and goal attainment.
5. Performance Management: Manage outcomes of all department activities and implement necessary changes to drive the achievement of operational goals.
6. Community Engagement: Develop and maintain positive and professional relationships with community referral sources.
7. Policy Adherence: Ensure compliance with all Chamber policies, procedures, and ethical standards, and communicate and enforce them among all employees.

Secondary Responsibilities:
1. Community Partnerships: Maintain and establish strong relationships with community partners to further the Chamber's mission.
2. Other Duties: Perform any other functions and responsibilities necessary for the successful operation of the Chamber.

Education/Experience Requirements:
• College degree preferred or equivalent work experience.
• Four to ten years of related business or non-profit experience or an equivalent combination of education and work experience may be considered.
• Must possess a valid driver’s license.

Supervisory Responsibilities: This position will oversee all functions performed by the office staff, including interviewing, hiring, training, performance appraisal, coaching, and problem resolution.

Knowledge, Skills, and Abilities:
• Understand and uphold the policies and procedures established by the Board of Directors.
• Excellent oral and written communication skills with effective listening abilities.
• Ability to work independently, maintain confidentiality, and meet deadlines.
• Strong interpersonal skills, sound judgment, and decision-making abilities.
• Discretion, integrity, and fair-mindedness consistent with Chamber standards.
• Exceptional organizational and time management skills.
• Ability to establish positive working relationships with stakeholders.
• Professional appearance and demeanor.
• Proficiency in office equipment and technology systems, including Word and Excel.
• Flexibility to work evenings or weekends as required.
• Ability to sit for extended periods, including telephone work.
• Patience and congeniality during telephone interactions.
• Ability to perform duties in a professional office setting.
• Capacity to recruit quality administrative team members.
• Strong understanding of economic development, public policy, and advocacy.
• Identify and engage potential Chamber Members as sponsors for Chamber events, programs, and initiatives. Collaborate with team to secure sponsorship commitments to provide engaging community events hosted by the Chamber.
• Cultivate strong relationships with current and potential Chamber Members. Implement strategies to grow the membership base of the Chamber.

Physical Job Requirements: This position primarily involves normal office activities, including extended periods of computer work and occasional travel for events.


Characteristics-All Roles

Delivering Results: Driven to excel and achieve objectives, taking personal responsibility for success.
Member Focus: Anticipating members' needs and exceeding expectations.
Influencing & Persuading: Convincing others to adopt a course of action.
Teamwork & Collaboration: Effective collaboration towards common goals.
Interpersonal Communication: Clear and effective communication with internal and external stakeholders.

President & CEO Competencies
Motivating Others: Inspiring others to perform well through enthusiasm and passion.
• Managing Others: Effectively leading and directing activities to accomplish organizational goals.
Coaching & Development Others: Mentoring and providing guidance for competency development and career growth.
Resilience: Adapting and thriving in challenging situations.
Relationship Management: Building and maintaining positive relationships with individuals outside the organization.
Planning & Organizing: Efficiently organizing and planning work according to organizational needs.
• Decisive Judgment: Making sound decisions in a timely manner.

This job description serves as a guideline for your responsibilities and does not create an employment contract, nor imply it. Employment with our organization remains at will.

Send you resume to or apply here: